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FREQUENTLY ASKED
QUESTIONS

  • Can you build me a website if I already own a domain name?
    The answer is yes but we need to update “Google Domains” to “Squarespace Domains” because they recently acquired the Google Domains.
  • How do I connect/transfer a domain I purchased elsewhere to my new website?
    It's easy through your Wix dashboard and Wix will guide you every step of the way! RECOMMENDED: Connecting an Existing Domain Name in Wix: Note: this is for any domain name that has been purchased elsewhere (like GoDaddy, Google Domains, Cheap Domains). Log into your Wix account. Once logged in, go to settings on the left-hand side at the bottom. Go to domains. Click Add an existing domain and then click Connect a domain you already own. Wix Instructions. Video Instructions. Purchase & Connect a Domain in Wix: Note: this is for purchasing a new domain name in Wix. This includes the one year free domain name voucher. Log into your Wix account. Click settings on the left-hand side at the bottom. Go to domains. Click Buy a domain. Wix Instructions. Video Instructions. Transferring a Domain Name in Wix: Note: This is for when you have an existing domain name registered somewhere else, and want to transfer it into Wix to have your website and domain name under one roof essentially. Log into your Wix account. Click settings on the left-hand side at the bottom. Go to domains. Click here to follow the steps by Wix. The transfer process can take up to 7 days to complete. If you need your domain linked to your site in a shorter timeframe, connect your domain to Wix first. You can always schedule a phone call with Alicia. Remember, we will design your awesome inspector website; the domain and email will be something you complete. Wix provides the step-by-step assistance that you'll need to make it an easy thing to do.
  • Is a domain included?
    Yes. A free domain name is included for your first year. If you would like to secure your domain name now, we recommend Wix Domains. If you already own a domain, you can use that domain as well. The domain name will be connected or transferred to your website once we are completed with the design. Wix will guide you every step of the way through these connections. If you'd like to buy a domain right now, no problem. We can connect it to your new website later. Here's how it works:
  • Do I need to be InterNACHI-certified to have the certifications and "call me now" button on my website?
    We can build the website with your InterNACHI® inspector certifications and "call me now" button, even if you aren't InterNACHI-certified quite yet. Then, once you become an InterNACHI CPI® , all of the website design features will automatically start working on your website. We can publish the website live on the internet whenever you are ready, so no rush there. 🙂
  • How do I become a Certified Professional Inspector CPI®.
    Visit https://www.nachi.org/cpi-requirements.htm and follow the 6 steps to become a Certified Professional Inspector.
  • Does a membership to InterNACHI® come with the website?
    Yes, but only for individuals who are not currently members. Contact us for a free 14-day trial membership or 50% off your first-year membership to InterNACHI®. If you're not yet certified or licensed, that's okay. We can still build you a website for only $399.
  • How do I edit the background photo of my website?
    Visit https://support.wix.com/en/article/wix-editor-adding-an-image-to-your-page-background
  • Do I get access to edit and improve my website?
    Yes. After your website is built in your Wix account, you will have full owner/admin access to edit, manage, and update your website at any time while it's being hosted. You can do all of the editing and updating you would like, or just reach out to us and we can help you in anyway we can.
  • How do I create a custom 404 page?
    Visit https://support.wix.com/en/article/wix-editor-customizing-your-404-error-page
  • Edits & Updates
    You'll have a few rounds of edits with your designer. Necessary tweaks will be made before we launch your site. These edits and updates are done via email and our team will promptly address any adjustments needed within the template. Once you're satisfied, you can publish the site. The website will be set up in your Wix account, giving you full ownership and control. Please reach out to us at hello@inspectorwebsitebuilder.com
  • Is SEO included?
    Yes. Your website is designed by Wix with search engine optimization (SEO) in mind. All of our Wix websites feature a sitemap, SEO-friendly HTML formatting, meta descriptions, responsive design and much more. More advanced search engine optimization settings are available as well, such as alt tags on images and page-specific descriptions. We complete the SEO work in the initial design. You have the option (as the website owner with full admin access) to hire someone, hire your designer, or another company to do more advanced and continual SEO work. SEO never stops. The best thing you can do for SEO as the owner is to get a free Google Business Profile by visiting https://www.google.com/business/. This will verify your business with Google and help your website stand out and get ranked on Google. Then, log into a Google Search Console and start improving your performance on Google Search.
  • What does the process look like?
    First, choose your favorite template. This will be a starting point for building your inspector website.​ Second, purchase the one-time design fee and start sending us your business info! Third, we will build the initial website for your review, make necessary edits, and then go live! We will transfer the website to your ownership in your own Wix.com account. The website can go live on the internet whenever you are ready. You own and control everything. This makes it easy for you to track analytics, manage your blog, post on all your social media platforms from your dashboard and update your website as you please. Tip: Make sure to download the Wix Owners app on your mobile phone! Visit Here's How How It Works for more details.
  • Can you start my website if I don't have all of my business information yet?
    Yes. We will send you a business questionnaire to fill out all of your business information when you have it. Once you have all your info, you will submit the form to us so we can get started on the design.
  • Can I use my software providers scheduler and report on my website?
    Yes, just ask your software provider for the scheduler, payment or report embed code and URL link. Then send us the code and link and we will add the software to your website. Wix also has its very own Booking services embedded within your website. This applies to only hosting plans starting at $27 a month. All Builder/$16 a month plans can be upgraded to $27 a month at anytime. This can be done through your own Wix.com account.
  • Can I track website statistics and analytics of my new website?
    Yes. As the owner of your Wix account and website, you can see for yourself and measure your website's data and conversion performance. Easily track how many people visited your website, which pages they visited, what search terms they used to find your site, and which websites referred traffic to your site directly from your Wix dashboard. Tip: Download the free Wix Owners app to take your site (analytics, chat, payments, inbox) on the go wherever you are.
  • Can I add Google reviews to my website?
    Yes. You have to follow Google’s step-by-step process of verifying the inspector’s business. No one but the business manager can do these steps, but we'll help you. It's fairly straight-forward. Visit www.google.com/business. After you get a free Google Business Profile, you'll use the link to get Google Reviews from your clients. Then, we can embed those Google Reviews on your website.
  • How can I get a company branded email?
    Because you're the owner of your own Wix account and website, you may also create branded company email addresses (for an additional fee paid to Google Workspace). You own & control the website, domain, and email addresses for your company.
  • Future Design and Tech Support
    We are your design team for life! You can hire us hourly for any additional design edits and updates as well as tech assistance (domain name, email, hosting etc.).
  • What is a "hero" image?
    Watch this video. We'll add any picture you want to your website, pics of you and your team, stock photos of houses and people, and whatever you want.
  • What is hosting?
    We build your website using Wix.com. But it needs to be "hosted," which means keeping your website live and visible on the Internet all of the time using the servers of Wix. Wix charges $16 x 12 months (or $13 x 24 months) to host your site, and they bill annually.
  • What are "action" shots?
    Watch this video. We'll add any picture you want to your website, pics of you, your team, stock photos of houses and people, whatever you want.
  • Why should I hire IWB when I can build my own free website?
    The free website option provided by Wix doesn't include a team of website designers who work with only home inspectors. InterNACHI®'s Ben Gromicko teaches how to build your own website for free, just watch his video. Or, you can hire another website design company like HomeGauge and Spectora. They build great websites too. The key to success is delegation. Watch this video about delegation of tasks by Ben Gromicko and how to scale up your business by hiring by Nick Gromicko.
  • How much will all of this cost me?
    Please visit the pricing page.
  • Is there a discount for InterNACHI® Members?
    InterNACHI® has secured a partnership with us to build websites exclusively for InterNACHI® members for the discounted price of $299. This service provides InterNACHI® members the ability to have professional websites at affordable prices with no hidden fees or commitments.
  • Mobile Friendly Design
    Your website will be designed and built with the all-new Wix Studio Editor. During the build, we ensure that your website is responsive to all screen sizes including mobile devices.
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